Service & Reliability
Reliability
-
Reliability - virtually zero maintenance cost
-
Capture system developed for industrial use in international factory automation requiring 24/7 reliability in “hostile” environments
-
Industrial grade, maintenance free system hardware
-
Immediate remote diagnostics from IST engineers via Internet = immediate live support and service
-
Automatic software updates download and install
-
Five year program of continuous service, support and upgrades available
Service & Support
-
All HD models include Internet connectivity that provides live remote diagnostics and support.
-
The standard HD system utilizes the Internet to enable our full-service support staff to be (almost) literally at your door with the click of a button.
-
Have you heard or experienced the nightmare stories of contracted computer support? Days, weeks or months of downtime. The hassle of packing and shipping faulty sensor mats or circuit boards.
-
HD capture technology was developed originally for international factory automation applications. Our motion detection systems were designed and built to operate 24/7/365 in harsh environments.
-
In the unlikely event that something is not functioning properly with an HD system, one click of the keyboard connects our staff engineers for live, remote diagnostics.
-
The same technicians that designed and built your HD simulator will diagnose and correct any problems immediately. You’ll be swinging again in minutes with no worries, except for that big water hazard to the left of the 18th fairway!



